Tech tools have become an essential part of the kitchen menu of
restaurants. They improve efficiency, productivity, reduce cost, and
provide a competitive edge in a very crowded market.
According to a study conducted by restaurant technology company Toast, more
than 80 percent of diners interviewed by them said technology improved
levels of service in their experience. Another study done by the National
Restaurant Association found that only 12 percent of restaurant owners
considered their technology to be leading edge; 37 percent believed that
they were lagging behind in the tech stakes. From conception to delivery,
there is technology available to assist you. For example, you can find a
company setup service hong kong
over the internet and you can allow customers to order through apps, all a
courtesy of tech.
Here are some tech tools that every food and restaurant business must have
to stay ahead in the game.
- Bluetooth temperature sensors: Bluetooth software helps the industry meet food compliance standards. Bluetooth temperature monitoring systems can determine that the food and equipment are at the required temperatures and are up to par, and this in turn will ensure safety standards. An automatic logging of temperatures can also ensure transparency and eliminate paper work for compliance.
- Digital tracking can make inventory stock taking easy and efficient. The restaurant can keep a real time count on items and stocks. Customised counting schedules can be set up for each item and can be adjusted and purchased according to need. Inventory predictions can be done based on sales and recipes. It allows manager to keep a close eye on waste and get alerts on discrepancies.
- Automated purchasing tools: Such a tool can alert managers on low stocks. It can streamline the whole purchasing and catering process by recommendations of vendors based on price comparisons, lead times and even keep tabs on the invoices etc.
- Virtual reality can be utilised to induct new staff. A 360-degree virtual tour of the whole business facility can be given along with an opportunity to witness employees in action and conduct simulation games to test skills. It saves manpower hours and cuts costs.
- Kiosks and tablets are fast becoming the newest point-of sales face . Many restaurants have already incorporated these new gizmos. These free- standing screens allow customers to browse the menu, create customised orders and even pay for the same in one go. This technology has driven up sales, improved back-end services and customer service with some of the tasks being automated. With more innovations, the experience can be improved with customer recognition, preferences and order suggestions et al.
- Digital reservations: Such apps allow customers to book tables, inform on waiting time and suggest optimal seating arrangements based on size and time. Customers can be notified of the exact time when their table is ready, creating a seamless and pleasurable dinging experience. Great customer service can be provided with notations of preference history, celebrations of events like birthdays and anniversaries and even the status of the food to be served.
- Innovative payment methods which allow customers access to loyalty programs, and even split the bills if need be.
Technology gives a competitive edge to the restaurant and catering
business, simply serving good food is not enough in today’s smart-tech
driven world.